![]() It is usually better to be patient and wait for the return process to run its course. Please do not request a charge back from your credit card company during the return process due to the time it takes to resolve charge back disputes. Please note that for credit card payment refund, please allow up to one billing cycle for your account to be credited. Please get in touch if you have questions or concerns about your specific item. Provide us with the tracking number and carrier (Untrackable return will delay refund).Ī few items can’t be returned, including:Ĥ.Offline purchase (items or parts unlisted on our website)ĥ.Items marked “Non-Returnable” on the product pageĦ.Please note, any items returned without authorization will not qualify for a refund and be rejected on delivery to our returns center.ħ. Ship Out the Package(s) via trackable shipping methods. ![]() Please ensure all parts are in the original packing way.ĥ. Tick the goods you need to return, choose the reason, and submit the request.Ĥ. Find ‘My Order’ and click the ‘Return’ button.ģ. We reserve the right to deduct the re-stocking fee from your refund when the returned item is not considered to be in its original packaging/condition or already been damaged.Ģ. You have to pay for the return or exchange cost if no quality issues are involved. All returned items must be in brand-new condition, uninstalled and/or non-assembled, unused, no pieces missing and with original tags and packaging. ![]() You can initiate a return within 30 days of receipt if you are not satisfied with the items. To start a return, you can contact us at sent back to us without first requesting a return will not be accepted. ![]()
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